What's New in this Release

Release 8.1

Technology Alignment for NuPoint UM Release 8.1:

NuPoint R8.0 Compatibility Matrix
Product	Version(s) Supported
Browsers (operable with Web View interface)
Microsoft Edge	21
Internet Explorer	9, 10, 11
Mozilla Firefox	41 and higher
Google Chrome	46 and higher
Apple Safari	9 and higher
Operating Systems (operable with Web View interface, OCP and Fax Printer)
Microsoft Windows	7.0, 8.0, 8.1, 10 (See Note)
Apple OS X	10.9.x
Email Clients
Microsoft Outlook	2010, 2013 SP1
Google Mail (GMail)	web-based
Office 365	web-based

Call Director enhancement:

When users add a Caller ID Filter to a call flow, they can program up to twenty numbers to be filtered.

Note: By default, Windows 10 uses white window title bars, which may be difficult to read in NuPoint utilities such as the Outlook Client Plug-in and the Fax Printer Driver installer. To specify a new color for your title bars, access Settings > Personalization > Colors, select a color other than white, and click the Show color on Start, taskbar, action center, and title bar option. For more information, search the web for the following topic: "How to Get Colored Window Title Bars on Windows 10."

Release 8.0

Technology Alignment for NuPoint UM Release 8.0

Technology Retirement — Effective R8.0, NuPoint UM no longer supports the following:

- Operating systems: Windows XP.
- Email servers: Exchange 2000; Exchange 2003; Exchange 2007.
- Email clients: Outlook 2000; Outlook 2003; Outlook 2007.
- Features/Applications: NP Receptionist; Ops Manager.
Dial-by-Name (DBN) Enhancements:
- Callers can now be prompted to dial either a first or last name to reach a mailbox owner. Previously, callers were simply prompted to dial "a name" which could be either a first or last name, depending on how it was originally entered. Users can configure the Dial-by-Name feature as a call flow action in Call Director.
- In all supported languages, the prompts have been updated to say "Press 7 for the letters P, Q, R and S" and "Press 9 for the letters W, X, Y and Z".
12/24 Hour Clock:
- Web View: Depending on the language selected when you log into Web View, your clock will be in either 12- or 24-hour format. Those who sign in as English (UK and US) and Spanish (Latin American) users will default to a 12 clock, while all others will default to a 24 clock. The clock format appears on the interface and applies to user communications such as message time stamps and email notifications.
- Telephone User Interface: When you log in to your mailbox through the TUI, you will receive message time stamps in the clock format that matches the language setting assigned to your mailbox.
Additional Languages:
- NuPoint UM now supports the installation of up to 25 prompt languages. Prior to R8.0, only nine prompt languages could be installed (English plus eight others).
- Support has been added for three additional Nordic languages: Finnish, Swedish and Norwegian. Callers can receive prompts in these languages, and users can select one of them when accessing the Web View interface. The new languages are not available, however, in the Call Director interface.
- Special accents and characters are permitted for mailbox names, such as the name "Jörgen Björkner." Note that when callers search for such a name using the dial by name feature, they must use equivalents for the accented characters (press 6/O on their telephone dialpad in order to select the letter ö).
- The bilingual service has been expanded, making it multilingual with support for up to five languages. This means that when callers reach the auto attendant, they may be prompted to select from up to five languages. Once selected, remaining prompts will be played in the selected language.
- All static text in emails sent to end users regarding voice and fax messages is consistent with the language associated with the user's account.
UM Improvements:
- Email notification when mailbox is full: Mailbox owners will receive an email message when their voice mailbox is approaching its capacity. The email is sent on a daily basis until the message count is reduced, and includes a link to Web View to facilitate message management. This feature supplements the existing functionality where users receive a verbal alert through the TUI.
- Display caller name in emails: When the name of the caller is available, it will be displayed in the email header rather than the calling number identification (CLI). The calling number will continue to appear in the body of the message to facilitate easy callback from mobile devices.
- Faxes in PDF or TIFF format: Depending on the system configuration, you can receive faxes in either PDF or TIFF format. Previously, faxes could only be received in TIFF format.
- New Call Director template: A new system template has been created, called "NP Receptionist", which provides the functionality of a simple automated attendant. The template greets the caller, asks for an extension number, and transfers the call to the destination. The existing NP Receptionist optional feature is still available; however, its use is not recommended.

Release 7.0 SP1

Technology Alignment for NuPoint UM Release 7.0 SP1:

- Browser Support: The Web Console and Web View interfaces have been tested and verified with Internet Explorer 11.0.11, Mozilla Firefox versions 3.5 to 31.0, Google Chrome 36.0, and Safari 7.0.6.
- Operating System Support: The Web Console and Web View interfaces and the OCP and Fax Printer applications have been tested and verified with Windows Vista, 7, 8 and 8.1. The Web View interface has been tested and verified with Apple OS X version 10.9.

Release 7.0

Technology Alignment:
- Browser Support: Internet Explorer 11, Mozilla Firefox versions 3.5 to 24.0, Google Chrome 29.0.1547, and Safari 7.
- Operating System Support: Windows Vista, 7, 8 and 8.1 and Apple OS X version 10.9.

Note: Only the Web View interface is supported on OS X, not downloadable applications such the Outlook Client Plug-in (OCP) and Fax Printer.

The Outlook Client Plug-in is now supported on the Microsoft Outlook 2013 email client (32- and 64-bit).
Most of the Mitel product portfolio has been rebranded. These changes are reflected as follows on the NuPoint UM interface:

2014 Mitel Product Rebranding
Old Name	New Name
5000 Communications Platform	MiVoice Office
Mitel Communications Director	MiVoice Business
Mitel Applications Suite	MiCollab
Speech Auto Attendant	MiCollab Speech Auto Attendant
Mitel Collaboration Advanced	MiCollab Audio, Web and Video Conferencing
Unified Communicator Advanced	MiCollab Client
Unified Communications Advanced Mobile	MiCollab Mobile Client
Unified Communications Server	MiCollab Client Service
Mitel Border Gateway	MiVoice Border Gateway
Unified Communicator 360 Audio Variant	MiVoice Conference Unit
Unified Communicator 360 Video Variant	MiVoice Video Unit
Mitel Enterprise Manager	MiVoice Enterprise Manager
Mitel Phones	MiVoice Phones

Release 6.0 SP1

Users with the Outlook Client Plug-in (OCP) for Outlook 2010 may now play non-confidential messages in a Call Me/Meet Me session. Previously, this functionality was restricted to confidential messages.

Release 6.0

The Speech Navigation feature enables you to use spoken commands to access your mailbox and your manage messages. This enables you to work in hands-free mode from your primary and alternate extensions. A new Web View screen enables you to view the extensions that have been enabled to use the feature.

Release 5.0

Speech to Text feature enables users to transcribe voice messages to text format.
Fax Confirmation feature enable users to receive email notification concerning the status of fax transmissions.
OCP for Outlook 2010 provides a new user interface and support for both the 32- and 64-bit variants of the Outlook 2010 email client.

Release 4.2

Conditional greetings can now be toggled on or off in the Telephone User Interface (TUI)

Release 4.1

Advanced UM voice mail synchronization with Blackberry devices.

Release 4.0

Web View interface and online help now available in Latin American Spanish
Extended Absence Greetings are now available in Canadian French, European French, Latin American Spanish, and Dutch
Advanced Unified Messaging can now be integrated with Lotus Notes 7
Configurable compression codec for audio files used in Unified Messaging
The NuPoint Unified Messenger product has been renamed to NuPoint Unified MessagingTM (NuPoint UM)