You need to install a security certificate as part of configuring your Web browser for Web View access and also if your e-mail client has been configured for Web View access but displays only a blank page when you try to access your UM messages. The following procedure applies to Internet Explorer 11. For other versions of Internet Explorer refer to the web browser help.
Note:
If you are using Windows 7, you need to run Internet Explorer as an administrator to install the security certificate. To do this, right-click on the Internet Explorer icon and select the option to run as Administrator. This task needs to be done even if you are logged in as an administrator.
This option is still not yet available for the Microsoft Edge web browser. Accordingly, use Internet Explorer to add certificate exceptions.
To add a certificate to Internet Explorer:
Open Internet Explorer.
Enter the domain name address of the NuPoint Unified Messaging server (refer to your System Administrator for this information). A website security warning is displayed.
Click Continue to this website (not recommended).
Click the Certificate Error button next to the browser address bar.
Click the View certificates link.
In the Certificate dialog box, click Install Certificate.
Complete the following steps in the Certificate Import Wizard:
In the Welcome page, click Next.
Select Place all certificates in the following store, and click Browse.
In Select Certificate Store, select Trusted Root Certification Authorities and click OK.
Click Next.
Click Finish to import the certificate.
In the Security Warning dialog box, click Yes to install the certificate.
Click OK in the confirmation dialog box to complete the wizard.
Click OK to close the Certificate dialog box.
Restart Internet Explorer and navigate to the e-mail client to access your messages.
If the certificate is configured correctly, the web application will load without displaying the certificate error page.
Note: After you have installed the security certificate, a second security certificate error may appear stating that the security certificate presented by the website was issued for a different website's address. This is a temporary problem and the error should be ignored. Click "Continue to this website" to access the Web View interface.