About NuPoint UM End User Documentation

To access the NuPoint Unified Messaging guide (in .PDF format), go to Mitel Online and log in. You must be a registered user to access Mitel Online.

The NuPoint UM end user documentation set comprises the following documents:

End Users

Web View Help

• This Help file includes information on the features that are available to users through the web client interface. It includes configuration information for end user settings and describes unified messaging features.

Messaging User Guide

• This guide includes information on setting up and using voice mailboxes, managing voice and email messages, using PCs to receive and manage messages, and the record-a-call, fax, and speech auto attendant features.

Call Director Web Help

• This help file includes information on configuring automated attendant call flows to handle your calls when you can't answer them personally.

Mitel TUI Quick Reference Guide

• This one-page document explains how to access voice mailboxes and identifies telephone user interface (TUI) main menu options.

Mitel Online

All Mitel product documentation is available at Mitel Online.

Accessing Documents and Help Files

1. Log in to Mitel OnLine.

2. Point to Support and then click Product Documentation.

3. Click the Product Documentation link.

4. In the center pane, locate the section entitled NuPoint Unified Messaging, Release 4.X. It provides links to the latest versions of the NuPoint documents and Help files.

Older Versions of Documents and Help Files

1. Log in to Mitel OnLine.

2. Point to Support and then click Product Documentation.

3. In the left-hand menu, scroll down to Other Resources and then select Documentation Archives.

4. On the Archives page, in the top menu bar, click Messaging.

5. Click NuPoint Unified Messaging and then scroll through the list to select documentation for a previous release.