When a Daily Greeting action is encountered in the call flow, your recorded daily greeting is played.
There are two types of Daily Greeting: Today's Daily Greeting or Default Daily Greeting. Today's Daily Greeting allows users to personalize their greeting on a daily basis with a temporary greeting that will revert at midnight back to the user's Default Daily Greeting, or, if that is not recorded, to their Primary Personal Greeting.
The following table lists the configurable properties for the Daily Greeting action and its possible results:
Item |
Values (default = bold) |
Description/Notes |
PROPERTIES |
||
Name |
<user-definable> Daily Greeting |
Changing an action name renames all aliases of the action. |
Today's Daily Greeting |
Recorded or Not Recorded |
Provides the status of the audio recording for this action. You can record a message from this field by clicking on the Recording button. See Recording and Importing Messages.
|
Default Daily Greeting |
Recorded or Not Recorded |
Provides the status of the audio recording for this action. You can record a message from this field by clicking on the Recording button. See Recording and Importing Messages.
|
RESULT |
||
Done |
Hangup |
Action taken after the daily greeting has finished playing. The default is hanging up.
|
To program a Daily Greeting action:
On the Call Flow page, add the Daily Greeting action to the call flow.
Under When I receive a Call, click the Daily Greeting action listed in the call flow. The action's Properties and Results appear at the bottom of the window.
Enter or modify the properties as needed. For information, see the table above.
Assign an action as required to the Done result.
Click Save. The call flow is saved.